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In today’s municipal environment, employee retention, engagement, and organizational performance are closely tied to workplace culture. While compensation and workload influence turnover, employees most often stay or leave based on their day-to-day experience with their leaders and the culture those leaders’ shape. When leadership practices are inconsistent, unclear, or ineffective, ....
Municipalities across Canada are entering a period of significant organizational change. A generation of senior leaders, many with decades of service, deep community relationships, and an encyclopedic understanding of municipal operations are preparing to retire. In Ontario, the appeal of the Ontario Municipal Employees Retirement System (OMERS) makes the decision ....
High‑quality onboarding sets the tone for an employee’s municipal career, but its real power comes when training courses are paired with meaningful practice on the job. When municipalities provide clear, practical orientation training and then reinforce it through hands‑on application, new employees don’t just learn the material, they internalize it. ....
In a market where salaries and perks steal the spotlight, one powerful tool remains underused, and it could change everything. The race for talent is fierce, and municipalities are up against private employers offering speed, flexibility, and higher salaries. But there is one advantage municipalities often overlook: TRAINING. Used strategically, ....
Summer is an exciting time for young people with many entering the workforce for the first time. Whether it’s working at a retail store, restaurant, camp, or construction site, these first jobs are more than just a pay cheque, they’re a chance to build experience, confidence, and responsibility. But there’s ....
A recent court case in British Columbia sent a clear message to businesses across Canada: failing to enforce health and safety training can come at a high price. 7-Eleven Canada was ordered to pay $907,000 in damages after a customer was seriously injured due to an unrepaired pothole outside one ....
I came across this article from CTV News and it got me thinking. A Barrie manufacturer was just fined $50,000 after a critical injury occurred on the job. It raises a tough but important question: Could this have been avoided with proper health and safety training?✅ Did employees know how ....
I was watching the news when a shocking report came on: a registered massage therapist (RMT) had been charged with sexual assault at a physiotherapy and wellness clinic. The name of the clinic sounded familiar. Then it hit me—I had been a client there. And even more unsettling, I had ....
Empower Learning Solutions is a proud sponsor of the Whitby Wildcats U10 A Hockey Team! We believe in helping the youth in our community to grow and develop their team building and relationship skills through organized sport, so that they can become leaders and contribute positively to our community. We ....
Empower Learning Solutions is pleased to announce that we have once again been selected by the Ontario Small Business Community to take part in their Virtual Market. We initially were selected as one of 25 small businesses to take part in the Summer Virtual Market that took place between July ....
We made a fun management training promotion video. You can find these types of videos in our online training courses. Management Training Video Transcript
....We have made some fun customer service videos. You can find these types of videos in our online training courses. Customer Service Video Transcript
....Did you know? Business owners in Canada are legally required required to have a Workplace Harassment and Violence Policy.
We make it easy! Download a FREE template to create your Workplace Harassment and Violence Policy today!