Affordable Mandatory & Customer Service Training for Your Team

Standard Access — Access Ontario Compliance and Expert Customer Service Training Online

Transform your workforce with Empower Learning Solutions. Build compliance awareness and customer service skills effortlessly with our standard membership, featuring mandatory and customer service training courses for you and your employees.

Unlock the power of our expert-designed online training—accessible anytime with easy tracking to boost employee performance. We are trusted by businesses to deliver affordable and effective workplace training.

Standard Access Membership

  • All the mandatory training courses
  • All the customer service training courses
  • Access online courses, 24/7, for up to 100 users.
  • Take each course as many times as wanted.
  • Mandatory training reports for compliance audits.
  • Downloadable and printable certificates of completion for each course.
  • Access to reports to see employee progress.
  • Full control of the access to add/remove or change users.
  • Ability to add extra users if you have more than 100 employees
  • Membership auto-renews unless cancelled.
  • Cancel anytime for free; access continues until the paid period ends. No refunds.
  • Full-year subscriptions are non-refundable after 14 days.
  • Course list may change without notice.
  • Read the full Terms & Conditions.

Courses included in this package

Learn how to turn a complaining customer into a loyal customer.
Be known for your excellent customer service skills by learning how to listen actively, communicate using verbal and non-verbal skills and how to manage and exceed your customers’ expectations.
Provide excellent customer service to everyone! Learn how to engage and communicate with customers who have a disability, use assistive devices, use a service animal or have a support person.
Learn how to recognize behaviours that are considered harassment or violent and know what to do if you are in those situations in the workplace.
Learn how to read labels and Safety Data Sheets to keep you and your coworkers safe when using hazardous materials at work.
Keep you and your coworkers safe in the workplace by learning how to recognize and protect yourself from common workplace hazards.

Ensure your team is compliant with documented proof of safety training that meets government regulations.

Ontario mandates four courses as part of workplace training. Not training your workers could mean costly fines or lawsuits.

Ontario mandates four courses as part of workplace training. Not training your workers could mean costly fines or lawsuits. Training should be straightforward and worry-free for all businesses.

A well-trained workforce enhances productivity, efficiency, and overall performance, leading to increased customer satisfaction, revenue and profitability. Consider training and development as an investment, not an expense.

Empower Learning makes it easy to keep your workers safe and compliant with mandatory government training and we keep our courses up-to-date with the latest legislative changes.

The Value of Investing in Training

86%
Training is important
86% of employees say job training is important – nearly 74% are willing to learn to improve job performance.

$22,279

Cost of employee turnover
Each year employee turnover costs companies an average of $22,279 in recruiting and lost productivity. Some companies say it costs $50,000 or more per year.
79%
Skills gap

78.8% of businesses in accommodation and food services, and 67.8% of retailers report skills gaps in their workforce, the highest rates across all sectors.

Why Choose Us

Who Are These Online Training Courses For?

People who work in these industries:

Municipal Governments
Food and Beverage Services
Retail
Professional Services
Real Estate
Agriculture, Farming, Forestry, and Fishing
Healthcare
Information Technology
Manufacturing
Automotive
Transportation
Arts and Entertainment

Organizations That Offer Training

Disclaimer: Empower Learning Solutions does not guarantee you will increase profitability, or have satisfied customers after taking our eLearning courses. Review the full Terms & Conditions.

Get a FREE Workplace Harassment and Violence Policy Template

Did you know? Business owners in Canada are legally required required to have a Workplace Harassment and Violence Policy.

We make it easy! Download a FREE template to create your Workplace Harassment and Violence Policy today!