You are a new manager and don’t know where to start. This course will give you foundational knowledge of the top priority skills to get you going in your role.
Learn how to recognize various types of disabilities and website barriers. Build an awareness of legislative accessibility guidelines and learn how to design an accessible website that meets the WCAG 2.0 Level AA guidelines.
You are a new manager and don’t know where to start. This course will give you foundational knowledge of the top priority skills to get you going in your role.
Be known for your excellent customer service skills by learning how to listen actively, communicate using verbal and non-verbal skills and how to manage and exceed your customers’ expectations.
Provide excellent customer service to everyone! Learn how to engage and communicate with customers who have a disability, use assistive devices, use a service animal or have a support person.
Learn how to read labels and Safety Data Sheets to keep you and your coworkers safe when using hazardous materials at work.
Get a FREE Workplace Harassment and Violence Policy Template
Did you know? Business owners in Canada are legally required required to have a Workplace Harassment and Violence Policy.
We make it easy! Download a FREE template to create your Workplace Harassment and Violence Policy today!
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