Management Training Promo
17 July 2024 in Fun videos
We made a fun management training promotion video. You can find these types of videos in our online training courses. Customer Service Video Transcript
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Ignore-atitis
17 July 2024 in Fun videos
We have made some fun customer service videos. You can find these types of videos in our online training courses. Customer Service Video Transcript
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Training is cheaper than getting sued
17 July 2024 in Chattering Away
I recently had lunch with a colleague and they told me an interesting story. A business owner went to the bank to get a business loan. When asked what the loan was for, the owner said it was to pay for fines. Long story short, the owner was being fined by Workplace Safety and Insurance […]
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Service animals and WestJet
17 July 2024 in Chattering Away
Westjet’s Customer Service for People who have a Service Animal I read a story on CBC about a boy who couldn’t travel on a plane with his service animal because the airline couldn’t confirm in advance whether the service animal could fly on the plane. This upset me because the family ended up having to leave the […]
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Making your website WCAG compliant for accessibility
15 July 2024 in Helpful Topics
Does your website meet accessibility compliance guidelines? Websites are the gateway to businesses, information, and services. As we compete to create visually appealing and engaging online platforms, with the goal of wooing more visitors, one crucial aspect often gets overlooked: accessibility. Ensuring that your website is accessible to all, regardless of disability, is not only a […]
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Attitude-ititis
12 July 2024 in Fun videos
We have made some fun customer service videos. You can find these types of videos in our online training courses.
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